Terms & Conditions.
Securenames.co.uk – Terms of Service
All .uk domain orders are subject to Nominet’s terms and conditions (See below)
IMPORTANT: Please read the below terms and conditions, which govern our supply to you of the Service: we will be unable to process your order until you have done so. If there is anything you do not understand, please feel free to e-mail us at firstname.lastname@example.org
By placing an order with Secure Names, you agree to be bound by the whole provisions of the below agreement between you and us. If you do not accept the below provisions you should not place an order or order any services from Secure Names
You must be 18 years or older to register for the Service.
If you do not respond to any of our renewal reminders for payment to renew the domain name/s or if you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services associated with that domain name will be suspended by Nominet UK.
If you decide to change your mind and still wanted to keep your domain name/s, you still can and at the renewal price specified below. You must send us a requested by email before the 85th day after your domain has expired, after 88 days your domain could be renewed and transferred to us or could be be cancelled and deleted after 90 days and made available. We or Nominet are unable to guarantee the renewal of a domain name after this happens.
- .uk – £15
- .co.uk – £15
- .org.uk – £15
- .me.uk – £15
- .com – £29
Customer Reply time.
If you send us an email through Securenames.co.uk we will usually reply within 48 hours, under un forseen circomstances this could take upto 5 working days.
Complaints & Abuse
In the very unlikely event you are unhappy with the service you have received from Secure Names, please email us and we will review your complaint within 48 hours. Should you be dissatisfied with our response we will advise you on how to escalate your complaint within 5 working days. If you honesty believe you are suffering some sort of abuse from any of our services or systems, please email us with as much detail as possible (i.e. IP address logs, domain names, timestamps) for us to investigate further and we will try and reply within 5 working days.
Expired Domain Terms and Conditions
In the event that a domain name is not renewed by its expiry date, it shall cease to operate and be live and will be deemed to have been “expired”.
A domain name shall expire if Securenames is unable to take payment via the method stored on your Securenames account or the customer/client fails to manually renew the domain name.
It is the customer’s responsibility that the email address stored on the Securenames portal is up to date and is able to receive renewal reminders from Securenames.
The customer acknowledges that thirty (30) calendar days after the date of expiration Securenames may in its sole discretion carry out any or if all of the following actions:
– Renew the domain name;
– Re-Park the domain name on different Name Servers from those set by the customer including the Securenames Name Servers;
Following the expiration of the domain name, the customer acknowledges that they have up to 30 days to contact Securenames to retrieve and renew the domain name where applicable at the registry and that the customer pays for said renewal.
On receipt of the Renewal Fee by Securenames within the 30 day period, the customer will retain ownership of the requested domain and as soon as reasonably practicable we shall restore the requested domain to your control panel. The customer acknowledges that 30 calendar days after the date of expiration Securenames may at its sole discretion carry out the following actions:
– Change the Contact Details to match the contact details of Securenames
– Transfer the domain name to Securenames
If Securenames do not receive the renewal fee within the 30 day period stipulated above then Securenames may at its own discretion terminate the agreement and change ownership of the requested domain.
Securenames endeavours to renew domain names on behalf of the customer. However, we make no guarantees that all attempted renewals will be successful and it is the registrant’s responsibility to check the WHOIS database ( Nominet.uk ) to ensure their domain name has been renewed.
Nominet Terms & Conditions for .uk Domain Names
Please Note: The full Policies can be found at http://www.nominet.uk/go/terms
These conditions apply to all domain names administered by Nominet, and registrars are required to make their customers aware of them prior to registration of a .UK domain.
1.Definitions and interpretation
In these conditions, the following words have the following meanings:
‘cancel’–Cancelling your domain name means that it will be deleted from the register, will therefore notwork as part of a website or email, and may be released for re-registration ona first come, first served basis.
‘consumer’–Any natural person who is acting for purposes which are not business related.
‘correct’–This means that the contact information you or your registrar provide us with must be good enough to allow us to contact you quickly at any reasonable time, must not be deceptive, and must clearly identify you.
‘data protection legislation’–up to but excluding 25 May 2018, the Data Protection Act 1998 and thereafter (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998;
‘domain name’ –An internet domain name ending in .uk operated by us.
‘DRS policy’–The policy and procedure of our dispute resolution service.
‘fees schedule’–The fees that we charge for the services we provide, which is set out in full on our website.
‘good industry practice’–The exercise of skill and diligence which would reasonably and ordinarily be expected from a skilled and experienced operator engaged in the provision of a domain name registry.
‘personal data’–Has the meaning given in the data protection legislation.
‘proscribed’–That the domain name in our sole discretion would on the face of it (i) tend to indicate,comprise or promote a serious sexual offense and (ii) that there is no legitimate use of the domain name which could be reasonably contemplated.
‘register’–Our database of the domain names ending .uk that we administer.
‘registrar’–An agent who acts on your behalf in the registration, renewal and other general administration of a domain name and to whom we allow access to our automated systems and the register.
‘rules’–Our rules which explain which domain names can be registered in .uk and which cannot.
‘Searchable WHOIS’–A service we provide under contract which provides the facility to search WHOIS data by registrant or for domain names where a particular string of characters appear in the domain name.
‘special status’–Various special states your domain name may be in, such as suspended due to breach of these conditions, or blocked from transfer or deletion due to the operation of the DRS Policy or legal dispute. This will normally mean that you will remain listed as the person who has registered the domain name but the domain name itself may not work.
‘we’, ‘us’, ‘our’ –Nominet UK (company number 3203859).
‘WHOIS’–A free service we provide which allows members of the public to check whether a domain name exists and if so, provides further details such as the registrant and registrar, creation date, name servers and,subject to our privacy policies from time and the consent of a registrant to have their details displayed on the public WHOIS, further details such as the registrant name and contract address.
‘you’, ‘your’ –The person who is entered into the register as the responsible person for the domain nameable will be listed on the WHOIS
2. What we will do
2.1 We will:
2.1.1 process your application to register or renew a domain namein accordance with the rules;
2.1.2 maintain overall ownership, control and responsibility for the register;
2.1.3 make changes to the registerin accordance with your instructions to transfer or cancel your domain nameor to change registrar; and
2.1.4 provide the technical operation of the name servers for the .uk domain names we operate and makeentries in the appropriate zone file to delegate your domain namein accordance with good industry practice.
3. What you must d
o3.1 You must:
3.1.1 pay us directly or via your registrartheappropriate transaction fee in accordance with our fees schedulefrom time to time;
3.1.2 give and keep us notified of your correctname, postal address, phone and email contact information.This includes responding quickly to any request from us to confirm or correct the information on theregister; and
3.1.3 notify us promptly about any legal proceedings which involve your domain name.
4. Security and registrars
4.1 We do not have to take any action, or make any changes to the register, until we are satisfied that wehave received a valid request from you.
4.2 We will be entitled to assume that any action requested using your identification code and password hasbeen submitted by you or by someone authorised by you.
4.3 You must keep any user identification code, password or other piece of information used as part of oursecurity procedures confidential. We have the right to disable any user identification code or password, at any time, if in our opinion our security procedures have been compromised.
4.4 Your registrar acts on your behalf in registering and maintaining the registration of your domain names that any communication to or from your registraris taken as being to or from you. You should always contact your registrar first with any request or question about your domain nameor changesto it.
5. Non payment
5.1 We do not have to start any process until we have received the correct fee for that process.
5.2 We may cancel your domain namewithout further notice if any debt relating to your domain nameremains unpaid after the due date for payment.
5.3 We will not provide credit notes or refunds unless we have made a significant mistake or condition 11.5 applies.
6. Your promises and indemnity
6.1 By registering your domain nameyou promise that:
6.1.1 you (or your registrar) have the permission of any person whose personal datais to be held on theregisterin line with condition 8;
6.1.2 any identity and contact information you (either yourself or through your registrar) send us is correctand kept up to date;
6.1.3 by registering or using your domain namein any way, you will not infringe the intellectual propertyrights (for example, trade marks) of anyone else;
6.1.4 the alphanumeric characters which constitute the domain nameare not proscribed; and
6.1.5 that you will not use the domain namefor any unlawful purpose.
6.2 Unless you are a consumer, you will pay us any and all reasonable costs, claims and expenses (whetherdirect or indirect) arising out of any claim that you have broken any of the promises in condition 6.1.
6.3 Our right to rely on the promises in condition 6.1 and indemnity in condition 6.2 will continue to beavailable after the domain namehas been registered and will not be affected by the cancellation ortransfer of the domain name.
7. Nature of domain names and the register
7.1 A domain nameis not an item of property and has no ‘owner’. As a result:
7.1.1 we will not be bound by, or record on the register, any mortgage-related obligations;
7.1.2 we own and keep all copyright and database rights in the register.
8. Personal data
8.1 We will make your personal dataavailable in the following ways, but not release it for any otherpurpose to any other person.
8.2 We will:8.2.1 include it on the register;
8.2.2 include it on the WHOISand Searchable WHOISif you have consented for us to do so;
8.2.3 give your personal datato people with a legitimate reason for asking for it (based on the exemptions inthe data protection legislation), including law enforcement agencies;
8.2.4 give your personal datato your current or proposed registrar(or both); and
8.2.5 use it as set out in the DRS policy.
8.3 You may write to us to ask for a copy of the personal datawe hold about you or you can ask yourregistrar.
8.4 By registering a domain namewith us you agree to us using your personal dataas set out in theseconditions.
9. The dispute resolution service
9.1 You agree to be bound by the DRS policy.
9.2 We (including in this case our directors, officers, staff of all types and any DRS expert) will not be liable toyou or anyone else for anything done or not done in connection with any proceedings under the disputeresolution service, unless the act or lack of action is shown to have been in bad faith.
10. Cancelling or altering the domain name
10.1 We may cancel or put a domain nameinto a Special statusby notifying you if:
10.1.1 in our sole discretion we believe that you or your registrarhave provided significantly inaccurate, notcorrect, unreliable or false contact details (including names), failed to keep your contact details up todate, or failed to give us those details at all;
10.1.2 in our sole discretion we believe the domain nameis being used in a way that is likely to endanger anypart of the domain name system, other internet users (including but not limited to the distribution ofviruses and malware, phishing activity or facilitating distributed denial of service attacks), or our systemsand internet connections; or
10.1.3 you have broken any of the conditions (including the rulesandDRS policy) and (in thecase of a matter which it is possible to put right and which is not covered by condition 5.2, 10.1 or 10.2)you do not put it right within 30 days of us notifying you.
10.2 We may (but do not have to) transfer, cancel, alter or amend the domain name, put it in a Special statusor prevent its renewal:
10.2.1 on your instructions;
10.2.2 if we reasonably believe that the changes to update the registeror to correct any error, ambiguity orinaccuracy relating to the domain nameregistration (including any error in making the domain nameavailable for registration or an error in a previous cancellation of the domain name) would make it moreaccurate;
10.2.3 if you withdraw your permission for us to process your personal datafor any or all of the purposesdescribed in condition 8;
10.2.4 to carry out the decision an expert has made under our dispute resolution service; or
10.2.5 if we receive a complete and valid court order which we or you (or both) must obey, or if not making thechanges the court orders would be a contempt of court by us or you.
10.3 If you are an natural person, your domain namewill be cancelled if you die and the person legallyappointed to deal with your assets after you die does not transfer your domain name(either tothemselves or someone else) within a year of your death (or the end of their appointment, whichevercomes first).
10.4 If you are not an natural person, your domain namewill be cancelled if you complete a liquidation ordisbandment process or otherwise no longer exist, even if (where possible) you are later restored by anofficial or court order or decision.
11. Duration, renewal and transfer
11.1 We will register your domain namefor a period between one and ten years in accordance with yourRegistrar’sinstructions. Registrations made directly with us may only be made for fixed terms of twoyears. You may renew your domain nameat the end of its term in accordance with our renewalsprocesses.
11.2 We may transfer our rights and responsibilities with respect to your domain nameto anyone else in oursole discretion.
11.3 If you want to transfer your domain nameto someone else, you must:
11.3.1 use our current published transfer process; and
11.3.2 make sure that the person taking over your domain nameaccepts these conditions in full.
11.4 If you do not transfer your domain namein accordance with our published transfer process there will be no valid transfer of your domain name, and no document or agreement attempting or claiming totransfer your domain namewill have any effect.
11.5 If you are a consumer, you may have a right to cancel your domain nameunder the ConsumerContracts (Information, Cancellation and Additional Charges) Regulations 2013 or similar laws amendingor replacing it.
12. Exclusions and limitations of liability
12.1 Nothing in these conditions limits or excludes our liability for fraudulent misrepresentation or death or personal injury caused by our negligence.
12.2 By registering the domain name, we are not acknowledging that you have any rights in any words within the domain name.
12.3 We will not be liable for:
12.3.1 any loss of profit, revenue or other type of economic loss (whether direct or indirect);
12.3.2 loss of business or contracts;
12.3.3 loss of expected savings or goodwill; or
12.3.4 any losses which a court categories as ‘consequential’, or ‘indirect’ arising out of or in connection with your registration of a domain name with us, including but not limited to:
220.127.116.11 any mistake or missing information in the register; and
18.104.22.168 loss of registration or use, or both (for whatever reason and whether temporary or otherwise), of the domain name.
12.4 Implied terms are, to the fullest extent permitted by law, excluded from these conditions.
12.5 Our total liability to you, whether under these conditions or otherwise (including liability for negligence),will be no more than £5,000.
12.6 If you are a consumer, conditions 12.3, 12.4 and 12.5 do not apply to you. Your statutory rights are not affected -for information contact your local authority Trading Standards Department or your Citizens Advice Bureau.
12.7 Conditions 8, 10.3, 10.4, 12 and 13 will continue to apply after your domain name registration has ended for any reason.
13. General13.1 If a court rules that any of these conditions is invalid, unenforceable or void, the remaining conditions will continue in full force and effect.
13.2 A person who is not a party to these conditions shall have no rights to enforce any of these conditions.
13.3 We reserve the right to make reasonable changes to these conditions (including the DRS policy and rules) at any time.
13.4 Except as set out in the DRS policy, any notice in relation to your domain name will be considered to have been served if hand-delivered, or sent by prepaid post or by email, to you or your registrar at any postal or email address on the appropriate register entry, and will apply from the date it was delivered, or if not delivered the date it was sent or posted.
13.5 Any notice to us may be hand-delivered or sent by prepaid post to our registered office, or sent by email to email@example.com.
13.6 These conditions, together with the rulesand DRS policy, are the basis for the entire agreement between you and us for the domain name, and replace all previous contracts, understandings and representations about this domain name, whether spoken or written.
13.7 No failure or delay by us to exercise any right or remedy provided for in these conditions shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
13.8 Except as provided below, your domain name registration, these conditions, and any dispute or claim arising out of or in connection with it shall be governed by and construed with in accordance with the law of England and Wales. The courts of England and Wales shall have the exclusive jurisdiction to settle any dispute or claim arising. If you are a consumer in Scotland or Northern Ireland, we will accept your local law and courts